Who are we?
About this Role?
Benefits of working with AFM Facilities Ltd:
Competitive Salary Packing including:
· Company Vehicle
· Phone
· Laptop
· Fuel Card
· Commission
Responsibilities:
The primary objective of the role is business development of new clients. Prospect and close new business opportunities through custom integrated solution selling to deliver profitable and growth.
· Ability to influence and network
· Helping to build an understanding of our clients’ business and challenges and participating in identifying solutions for their project needs.
· Utilising a consultative selling process to propose and sell AFM Facilities services to new clients.
· To work closely with Marketing and Operations Departments as part of a sector team
· Demonstrated high work ethic with ability to create, develop and maintain accurate pipeline / sales forecasts.
· Excellent communication and interpersonal skills
· Must be able to clearly identify goals, communicate vision for the clients and then deliver results
· Experience of selling managed service solutions to enterprise level clients
· Demonstrated knowledge and experience of the Facility Management Industry and various hard and soft services.
Sales Function:
· To prepare and use a planned sales presentation, designed to achieve maximum results from available sales opportunities.
· To develop and use our Internal Sales Software Portal for quotations, tasks, customer follow-up and prospecting which is designed to create additional sales opportunities for new business.
· Develop and use a planned daily, weekly, and monthly sales call programme, as agreed with your manager.
· Develop and maintain a full knowledge of all products, services, prices, and key features of major competitors.
· Handle all customer queries and concerns up until a signed contract is agreed. Advise your manager where necessary and ensure appropriate action is taken in a timely manner.
· Remain part of the onboarding process along with the Operations Team until the final handover meeting
· Provide reports as required on all sales activities including contacts, leads, follow-ups, pipeline, meetings, quotations, tenders, prospects, and awards.
· To ensure accurate sales forecasts where possible.
· To ensure all sales activities are carried out in line with the company sales process.
Key responsibilities:
· Be first point of contact for new customers.
· Ascertain their requirements. Provide prompt and accurate quotations via our Internal Sales Portal by liaising with our Helpdesk & Purchasing Team for solutions where required.
· Learn and utilise business tools such as our Internal Sales Portal.
· Build and maintain strong and effective business relationships with our customers, our operations, helpdesk and marketing teams
· Assist with customer sales queries and respond promptly and professionally.
· Identify and suggest business process deficits and endeavour to seek out methods of improvement.
· Increase potential sales opportunities by means of email, phone, and networking to market our services.
· Provide demonstrations of our product to prospective suppliers.
· Ability to work towards targets.
· Ability to build relationships and call customers
· Good verbal communications or phone manner, with excellent written skills, coupled with an ambitious and determined nature
· Integrity - acts with courtesy to all and adheres to customer and company policies and procedures.
Requirements for this Role?
· Timeline sensitive and goal-oriented
· Committed to learning and self-development
· Fluency in English – Spoken and written
· Applicants must have a full driving licence.
· Be always professional towards fellow employees and clients.
· A proactive approach with the ability to work with own initiative.
· Excellent communication and organisational skills