Regional Manager & Health, Safety & Sustainability Lead

Role Overview

We are seeking an experienced Regional Manager & Health, Safety & Sustainability Compliance Officer to oversee multi-site operations across the region. This role combines operational leadership with responsibility for health & safety compliance and sustainability performance, ensuring high standards of service, safety, and environmental responsibility.

Key Responsibilities

Regional Operations

• Oversee performance of multiple sites, ensuring efficiency, consistency, and service excellence.

• Lead and support site managers and supervisors to achieve KPIs and business objectives.

• Drive operational performance, profitability, and continuous improvement.

• Prepare and present regional performance reports to senior leadership.

• Ensure compliance with company policies, legal requirements, and operational standards.

Team Leadership & Development

• Set clear expectations, objectives, and performance standards.

• Support training, development, and upskilling of teams.

• Promote a positive, inclusive, and high-performing workplace culture.

• Manage resource planning, scheduling, and workload allocation.

• Support employee wellbeing and engagement.

Health & Safety

• Act as regional lead for health & safety compliance.

• Ensure adherence to all relevant legislation and internal policies.

• Conduct site inspections, audits, and risk assessments.

• Investigate incidents and implement corrective actions.

• Deliver and oversee health & safety training programmes.

Sustainability

• Support delivery of sustainability and ESG objectives across all sites.

• Promote energy efficiency, waste reduction, and responsible resource use.

• Monitor and report on environmental performance.

• Embed sustainable practices into daily operations and team behaviour.

Stakeholder & Service Management

• Ensure high levels of resident/customer satisfaction.

• Manage escalated complaints and resolve complex issues.

• Liaise with external stakeholders, including regulatory bodies.

• Support resident engagement initiatives and events.

Budgeting & Reporting

• Support budget planning and operational cost control.

• Review and ensure accuracy of operational and performance reports.

• Identify opportunities for efficiency and cost savings, including sustainability initiatives.

Key Requirements

• Proven experience in a multi-site or regional management role.

• Strong knowledge of health & safety compliance and best practice.

• Understanding of sustainability/ESG principles (desirable).

• Excellent leadership, communication, and stakeholder management skills.

• Experience in performance management and KPI delivery.

• Strong organisational and problem-solving ability.

Qualifications

• Degree or equivalent experience in business, operations, or related field.

• Health & Safety qualification (e.g. NEBOSH) highly desirable.

• Full driving licence (if site travel is required).

What We Offer

• Opportunity to lead a multi-site regional operation.

• Influence on health, safety, and sustainability strategy.

• Career development in a growing and dynamic organisation.