Business Development & Lead Generation Administrator

Business Development & Lead Generation Administrator

Reports to: Managing Director

The Business Development & Lead Generation Administrator will play a key role in supporting the growth and expansion of the company. This multifaceted position involves writing tender proposals, generating new business leads, managing marketing campaigns, overseeing the company’s social media and online presence, and ensuring the smooth running of the sales and client management functions. The ideal candidate is a highly organised individual with strong communication skills, marketing expertise, and a proactive attitude towards business development.

Key Responsibilities:

Tender Proposal Writing & Bid Management:

Prepare, write, and submit tender proposals and business bids, ensuring alignment with client requirements and company objectives.

Collaborate with various departments to gather necessary information and documentation for tenders.

Track and manage deadlines for tenders, ensuring timely and accurate submissions

Follow up on tenders and communicate updates to stakeholders

Lead Generation & Business Development:

Research and identify new business opportunities, including markets, growth areas, trends, customers, and services.

Develop and maintain a database of potential leads, track engagement, and follow up with prospects.

Support the sales team in identifying and reaching out to new clients.

Marketing Campaigns:

Design, implement, and manage marketing campaigns aimed at promoting products/services and generating new leads.

Work closely with the marketing team to analyze campaign performance and suggest improvements.

Report on campaign performance, track key metrics, and adjust strategies to optimize results

Social Media & Online Presence Management:

Manage the company’s social media platforms (LinkedIn, Twitter, Instagram, etc.), ensuring consistent branding and engagement.

Develop and schedule content that enhances the company’s visibility and promotes services.

Monitor social media interactions, responding to inquiries and comments in a professional manner.

 Branding & Website Management:

Ensure consistency in the company’s branding across all platforms and marketing materials.

Maintain and update the company website, ensuring it is up to date, user-friendly, and optimized for search engines (SEO).

Coordinate with web developers or agencies for any advanced website updates.

Sales Team Support:

Assist the sales team with administrative tasks such as preparing client presentations, creating sales collateral, and maintaining databases.

Organise meetings with potential clients as required, providing support to the sales team.

Liase with various Depts to manage and maintain up-to-date client charge sheets, ensuring accurate billing and revenue tracking.

Contract Proposal Writing for Existing Clients:

• Develop and write renewal proposals for existing clients whose contracts are expiring.

• Work closely with the sales and account management teams to tailor contract proposals based on client needs and business objectives.

• Ensure all renewal proposals are submitted in a timely manner and follow up with clients as needed.

Market Research & Competitor Analysis:

• Conduct ongoing research on competitors, including their pricing, services, marketing strategies, and new product offerings.

• Monitor trends in the facility management industry, identifying shifts in market demand, new products, and emerging technologies.

• Analyze client feedback, industry reports, and competitor insights to identify opportunities for innovation and service improvements.

• Present research findings to leadership and the sales team, helping to shape strategic decisions.

Sales  Cover:

• Provide cover for the Sales Team during periods of annual leave or absence.

• Respond to client queries in a timely and professional manner.

• Log and track support requests.

Note: The responsibilities and duties outlined in this job specification are not exhaustive and may vary depending on the role's complexity and locality.

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