Quality Staff
We are only as good as our front line cleaning teams, yet recruiting and retaining high calibre staff is one of the toughest tasks in the cleaning industry.
The AFM ireland solution is to promote a happy workforce, with good employment
conditions, training and support.
- All new employees receive both induction and refresher training, keeping them up to date with new techniques, products and changes in legislation.
- As far as possible, staff are encouraged to develop their skills and talents to enable them to progress within the company and reach their full potential
- Staff satisfaction is continually measured
- We provide mobile support teams of cleaning operatives and supervisors to provide extra cover
Quality Management
AFM’s Directors and Senior Managers have more the 40 years’ management experience of delivering contract cleaning solutions to public and private sector organisations.
AFM have an enviable reputation for thoroughness and attention to detail and we pride ourselves on the knowledge of our staff.
AFM Directors are closely involved in the operation of all our contracts to ensure that our exacting standards are met. It is our policy to meet or exceed all customers’ expectations of our services. Our management team achieves this through:
- Being proactive in our dialogue with clients at a strategic and tactical level. Identify ongoing service requirements and delivery needs
- Identifying key performance indicators measure our performance against them and find ways to improve
- Eliminating serious problems and implementing preventative actions. Being innovative and creative in our service efficiency